1.
You're asked to work overtime on short notice. How should you respond?
Refuse without explanation
Agree regardless of personal commitments
Explain your situation and offer alternative solutions if possible
Ignore the request
2.
A coworker consistently interrupts you during meetings. How should you address this?
Interrupt them back aggressively
Complain about them to other colleagues
Speak to them privately about the issue
Stop participating in meetings
3.
A client asks you to perform a service that goes against company policy. How should you respond?
Refuse without explanation
Perform the service to keep the client happy
Explain the policy and offer alternative solutions
Refer the client to a competitor
4.
You receive conflicting instructions from two supervisors. How should you handle this situation?
Choose the instruction you prefer and ignore the other
Do nothing and wait for further clarification
Approach both supervisors to discuss the conflict and seek resolution
Complain to HR about the lack of communication
5.
You discover a significant error in a report that has already been submitted to a client. What should you do?
Ignore it and hope no one notices
Blame a colleague for the mistake
Inform your supervisor and propose a solution
Try to cover up the error
6.
You're asked to work on a project that conflicts with your personal values. How should you handle this?
Refuse to work on the project without explanation
Work on the project despite your reservations
Discuss your concerns with your supervisor and seek alternatives
Sabotage the project
7.
A coworker asks to borrow money from you. How should you handle this situation?
Lend the money without question
Refuse and report them to HR
Politely decline and suggest alternative resources
Agree, but charge them interest
8.
A colleague asks you to cover for them while they leave work early for personal reasons. How should you respond?
Agree without question
Refuse and report them to the supervisor
Agree, but inform them it's a one-time favor
Ignore their request
9.
A client becomes upset over a misunderstanding about your company's services. How should you respond?
Argue with the client to prove them wrong
Ignore their complaints
Listen to their concerns and try to resolve the misunderstanding
Pass the client to another department
10.
You're asked to participate in a diversity and inclusion initiative at work. How should you approach this?
Decline to participate
Participate minimally to fulfill requirements
Engage actively and seek to learn and contribute
Criticize the initiative as unnecessary
Questions Answered: 0/10